How to cancel your Ritsu subscription

You can cancel your Ritsu subscription yourself, anytime, from your account settings. No support ticket needed.

Cancel from Settings → Billing

1. Open Settings → Billing (https://ritsu.ai/learning/settings?tab=billing).
2. Scroll to Cancel subscription at the bottom of the page and click Cancel.
3. Confirm with Cancel subscription. Changed your mind? Click Keep my plan instead.

Your plan card then shows Cancels on [date] — the day your paid period ends.

What happens after you cancel

• Until the end of the period you've paid for — you keep everything on your plan, including its monthly credits.
• After that — your account moves to the Free plan automatically, and you aren't charged again.
• Your data stays — your learning plans, progress and sources aren't deleted, and credits you bought as packs stay in your balance. The Free plan's limits apply from then on.

Coming back later

To subscribe again, choose a plan on the pricing page. Your new subscription starts that day; nothing is back-dated.

Refunds

Cancelling stops future charges — it doesn't refund a past payment. A new subscription can be refunded in full within 14 days of its first charge if you've used less than 20% of that period's credits. See Refund policy for the summary and the full Refund Policy for the binding rules.

Only want to change your card?

Use Manage payment on the same Billing page. It opens the customer portal of Lemon Squeezy, our payment provider, where you can update your payment method and download receipts.

Trouble cancelling?

If you don't see the Cancel subscription section, or the cancellation fails, email billing@ritsu.ai from your account email address and we'll cancel it for you.