Legal Hub
Ritsu’s legal and compliance documents in one place. Terms, Privacy, Refund, DMCA, Security, and GDPR.
Documents
Terms of Service
The binding contract that governs your use of Ritsu — eligibility, subscriptions, acceptable use, AI-output disclaimer, liability, and dispute resolution.
Privacy Policy
What data we collect, why, who we share it with, and your rights to access, correct, delete, or port it.
Refund Policy
When refunds are available, the 14-day + 20% threshold rule, credit-pack carve-out, and EU statutory withdrawal rights.
DMCA Copyright Policy
How to submit a takedown notice under 17 U.S.C. § 512, how to file a counter-notice, and our 3-strike repeat-infringer policy.
Security Policy
Encryption, Row-Level Security, OWASP Top 10 for LLM, vulnerability disclosure, and an honest accounting of what we haven’t certified yet.
GDPR
Plain-language explainer for EU/UK/Swiss users: lawful bases, data-subject rights, transfer mechanisms, and a 30-day response SLA.
Company information
- Legal entity
- [TBD — Legal name pending]
- Notice address
- [TBD — Contact address pending]
- General & legal
- legal@ritsu.ai
- Privacy & data rights
- privacy@ritsu.ai
- Security reports
- security@ritsu.ai
- Copyright / DMCA
- dmca@ritsu.ai
- Billing & refunds
- billing@ritsu.ai
- Governing law
- Delaware, United States
Last updated April 17, 2026